As data controller, Costa Cruises S.p.A. will process your personal data in line with the provisions of the European Data Protection Regulation No. 679/2016. You may view the full notice (which was provided to you when you signed the general terms and conditions of sale) on the website: https://www.costacruises.eu/privacy.html

Pursuant to Article 14 of Reg. (EU) N. 524/2013, guests who have purchased a tourist package online may lodge a complaint via the ODR electronic platform, operated by the European Commission, which can be accessed at https://webgate.ec.europa.eu/odr, in order to attempt to resolve the dispute out of court and launch the relevant procedure.

For complaints regarding violations of the Regulation (EU) no. 1177/2010, click here.