Latest news on our fleet
Given the current situation of uncertainty deriving from the restrictions relating to the Covid-19 emergency, we have decided to suspend the activities of some of our ships.
Following a careful assessment of the measures contained in the Dpcm currently in force in Italy, we have decided to postpone the restarting of our ships. Guests affected by the changes will be promptly notified by their travel agencies or directly by our Contact Center.
Cruises will resume on March 27, 2021 with Costa Smeralda
We will then resume our operations on March 27 with Costa Smeralda, which will offer guests the opportunity to discover the most beautiful Italian locations with mini cruises of 3 and 4 days, which will stop in Savona, La Spezia, Civitavecchia, Naples, Messina and Cagliari.
From the 2nd of May, Costa Luminosa will start cruising from Trieste to Bari, Greece and Croatia.
We believe that the current series of restrictive measures does not allow us to guarantee to our guests an adequate experience during shore visits and the possibility to fully explore the beauty of the destinations visited. We support and share the collective effort that Italy is making to deal with the health emergency and looks forward to return to offer its customers the best possible holiday experience.
Do you have a confirmed booking for one of the canceled cruises?
Due to the protracted emergency situation, Costa Cruises has decided to extend the voluntary suspension of its cruises.
Costa Cruises is taking steps to inform travel agents and customers affected by the changes, who will receive a voucher equivalent to what the Company has collected, as a form of greater guarantee for travelers.
Call our Cruise Experts at +39 010 4206099 or contact your Travel Agency for further information
Does the voucher amount equal to the balance I made?
Will the voucher equal the penalty amount at the time of cancellation?
Who will the voucher be addressed to?
Can I use the voucher on multiple bookings?
Is the voucher transferable?
How valid is the voucher and on which departures can it be used?
Does the voucher cover all the costs of the case including insurance, any visas, other?
If the voucher amount is higher than the total amount of the new booking, is it possible to get a refund for the residual amount? Can it be used on another booking? Is it possible to have it in the form of credit to be spent on board?
Can the voucher be used on all rates?
Can I use the voucher on a departure that I have already confirmed?
Traveling around the world on a Costa ship will once again be an exciting experience,
as it has been for millions of people in over 70 years of history.
THE COSTA SAFETY PROTOCOL, FOR YOU
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